IMPORTANT INFORMATION

Frequently asked questions

Are you fully vaccinated for COVID?


Yes, we are both fully vaccinated against COVID-19.




Do you have a drone?


Yes, we are fully licenced drone operators! We can't guarantee we will be able to use it on your day, it all depends on weather, other aircraft and what the airspace above your venue is classified as. The Civil Aviation Safety Authority sets the rules for drone operations and we follow them strictly.




How much is your booking fee?


Our booking fee is 20% of your package price, this booking fee is non-refundable and due within 5 business days.




How long does it take to receive all of my videos?


We aim to have all of your videos completed and sent to you within 12 weeks. During peak periods, delivery times may differ.